Refund policy

Returns and Exchanges
Since all of our products are custom-made and personalized specifically for you, all sales are final. We do not accept returns, exchanges, or cancellations for buyer's remorse or incorrect selections once an order has been placed and production has begun. 

Damages and Defective Items
We stand behind the quality of our products. Exceptions are made solely for major quality issues or manufacturing defects. Please inspect your order upon reception. If your item is defective, severely damaged upon arrival, or if we made an error in the customization, please contact us within 7 days of delivery. Please provide clear photos of the issue, and we will promptly evaluate and arrange a replacement or refund.